Overwatch

Money-Back Guarantee

Full or partial refunds are available under the conditions below.

• Before work startsRequest a full refund when no booster has been assigned and work has not begun. No cancellation fee applies.
• Start delayed for 72 hoursCancel for a full refund if work has not begun within 72 hours of purchase confirmation.
• Undelivered workYou cannot cancel your order once work has started. If we cannot complete the service, we refund the undelivered portion. This also applies if we cannot finish before the relevant season ends.
• Service-related penaltyIf our work on your order causes a publisher penalty, we refund the affected part, including after completion.

Request a refund through Order messages or live chat and include your order number so our team can review it with the order details.